TERMS OF USE
TERMS OF USE AND OPERATION OF THE WEBSITE – TERMS OF TRANSACTIONS
1. ACCESS, USE OF SERVICES AND USER OBLIGATIONS
Welcome to the website of the online store christou1910.com (hereinafter referred to as the online store). The online store belongs to the company "ALEXANDRA CHRISTOU MONOPROSOPI IKE", based in Chalandri, Rizariou street, no. 12, VAT number 800611071, Tax Office KEFODE Attikis, (hereinafter referred to as the Company), contact phone 2106179177, e-mail: info@christou1910.com, with GEMI number 132080001000, with sole partner KANA INVEST LTD Christodoulou Hatzipavlou, 205, LOULLOUPIS COURT, Floor 4, office 401, Limassol, Cyprus, Cyprus Registration no. HE361904. Our Company conducts distance selling of goods through its online store, www.christou1910.com, in compliance with the provisions of Law 2251/1994, in conjunction with Law 4242/2014 and current legislation. The services provided by the store expressly exclude the sale of prescription and non-prescription medicines and the execution of medical prescriptions. Our online store offers for sale, indicatively, parapharmaceuticals, orthopedic items, graduated compression socks/stockings, baby products and other products. The legal representatives of the Company are Alexandra Christou, daughter of Christos and Anastasia.
Access and use of this website by any registered or unregistered visitor is governed by the terms of use and operation of the website. Every visitor, user and/or customer of the online store operating on the website www.christou1910.com, before accessing, browsing and using this website in any way (such as, for example: registration, online order, browsing, seeking health advice, transaction), declares clearly, expressly and unreservedly that they fully accept the terms of use and operation of the website (hereinafter referred to as terms) as well as any other term that meets the requirements of the law and may be found on this website, beyond the present text, for example in the following places: ordering methods, payment methods, product shipments, return policy (these terms, with the addition of the terms found in the above locations, constitute the terms of transactions with www.christou1910.com). What applies to the terms also applies to any other term that meets the requirements of the law and may be found on this website, beyond the present text. Your unreserved acceptance of the above terms is a prerequisite for accessing and using this website. Acceptance of the terms is irrefutably presumed from the moment these terms are present in a prominent position and access to them is indicated and facilitated by appropriate means, according to business practices. The terms contained on this website, which have been formulated in advance for future contracts (general terms of transactions), bind the consumer, inasmuch as they meet the requirements of the law, i.e., their existence was indicated by our online store and the consumer was given the opportunity to obtain actual knowledge of their content (Article 2, par. 1 Law 2251/1994). User registration on this website constitutes automatic unreserved acceptance of the terms of use and operation of the
website, and a transaction with the online store www.christou1910.com constitutes automatic, unreserved acceptance of the general terms of transactions. Please read carefully the following terms as well as the other above terms before taking any action, interaction, access, transaction and use of this website and comply with them.
The Company reserves the right to freely, unilaterally and without notice modify the terms of use and operation of this website as well as, in general, the terms of transactions with the online store within the framework of the law. The mere posting on this website is sufficient for any new term, or modification or abolition of an existing term, to come into force, subject to orders already confirmed by the Company. Visitors/users must periodically check for modifications to these terms. The mere posting of terms on this website and anywhere else on the website fulfills the conditions for informing users of any changes to the terms. The use of this website and the services provided therein presupposes and confirms the user's acceptance of the pre-existing terms, as they apply, with the modifications, interventions and abolitions by the Company as described above. Any invalidity of some of the terms (use - operation of website and transactions) does not entail the invalidity of the others. In the event that you disagree with the content of the terms (use - operation of website and transactions) you are called upon to refrain from any action, interaction, access, transaction and use of this website. The Company reserves the right to modify, suspend, interrupt the operation of this website and/or the services provided therein, for reasons of maintenance, improvement, etc., at any time and without notice, subject to the rights derived by users and third parties from law or from a contract with the Company.
Parties contracting with the online store christou1910.com must respect the provisions of the Civil Code regulating the capacity to enter into legal acts and the general validity of legal acts (Articles 127 et seq. of the Civil Code). Specifically, for a valid contract with our online store to be concluded, the full legal capacity of the contracting parties is required. Therefore, prospective consumers of our services and products validly contract with our Company if they are adults, i.e., have reached the age of eighteen and are not under partial or full judicial guardianship (Article 128 of the Civil Code). Otherwise, the invalidity of the legal act is absolute and the legal act is considered as if it had not taken place (Civil Code 180). The invalidity of part of the legal act entails the invalidity of the entire legal act if it is inferred that it would not have been undertaken without the invalid part (Civil Code 181). Consumers who contract with our online store christou1910.com have the rights and obligations provided for in Articles 513 et seq. of the Civil Code. If the legal act is annulled for any reason, the benefits of the parties to the legal act are sought under the provisions of unjust enrichment (Civil Code 904 et seq.).
Users of this website, by accepting the terms, are obliged, when concluding any form of contract with the online store christou1910.com, to accurately provide their complete and true details requested for the successful conclusion of a valid contract with the store. Your contract with our company is considered concluded exclusively and only from the moment you receive a relevant "order confirmation" email from our company (or a FAX of similar content) and is completed after full payment of the order and the delivery of the products, according to the following. Parties contracting with our online store are obliged to provide a valid email during product ordering (or a FAX number if they do not have an email). The contract with our online store can be concluded in Greek and English.
All terms (website use - operation and transactions) are essential. Any violation of the terms, in any way, by the visitor - user entails the penalties of the current legislation and the user's obligation to compensate for any damage to the Company or a third party from the user's unlawful conduct contrary to these terms. In case of violation of these terms, the Company may prohibit the user from accessing the website christou1910.com and the services it offers, delete the user's account and the information the user has provided on this website without any notice and exercise all rights granted to it by law. The non-exercise by the Company of its rights under these terms or by law does not imply its waiver of these rights. The posting by our Company of the terms (website use - operation and transactions) and their content cannot establish the Company's liability beyond that provided by law.
In addition to the liability and obligations of the users of this website, which are described in all terms of use, operation, payment, etc., visitors - users also have the following obligations:
Users are obliged to act within the framework of Greek law, including generally accepted rules of International Law, as well as International Conventions, which, from their ratification by law and their entry into force according to the terms of each, constitute an integral part of internal Greek law and prevail over any other conflicting legal provision (Article 28, par. 1, Constitution 1975/1986/2001), to respect and comply with every European or International Law that applies to the use of this website and the services offered, and to exercise their rights within the limits set by good faith, fair dealing and the social and economic purpose of their rights (Article 281 of the Civil Code). Indicatively:
Users are obliged not to use this website, the website's e-mail, the order and user registration forms, chat rooms and forums, or any other means of expression through this website or accounts of the christou1910.com online store on social media (such as Facebook, Instagram, etc.) for the
posting, publication, transmission of information, data and content in general, in any form, that is illegal, unfair, abusive, defamatory and/or false, threatening, fraudulent, extortionate, offensive, provocative, insulting, obscene, vulgar, blasphemous, pornographic, racist.
The communicated content is also prohibited from inciting the commission of a felony or misdemeanor (Article 186 of the Penal Code), constituting itself or its communication through this website a criminally punishable act, expressing discrimination, violating any kind of privacy, infringing constitutionally guaranteed rights, and generally violating laws. Users are also prohibited from communicating, as above, advertisements of any form and content and contests, personal data, sensitive or not, of third parties, confidential information about the Company or its partners, "spam messages", "chain letters", "pirated" or other malicious software, works and data protected by intellectual and industrial property law.
Furthermore, users are advised to maintain an acceptable and moderate attitude during online interaction and communication with other users on this website, with mutual respect and respect for the website administrators, and not to adopt behaviors that violate the Code of Conduct on the Internet (Netiquette). Adherence to the above rules contributes to the smooth operation of the Internet.
For any questions, necessary clarifications and any matter related to the operation and use of the online store and the terms (website use - operation and transactions) as well as for any information about the store's services and for any other matter, you can contact customer service at tel. 2106179177 or at our store at Delfon 20, Marousi.
Statements and notifications addressed to our Company by visitors and users of the website christou1910.com, other than the formal communications for the execution of contracts with our online store, must be sent by registered mail to the Company's registered office. The corresponding statements to the user from our Company will be made by any appropriate means.
Our Company's specialized staff is at your disposal at all times, both before and after the delivery of our products, ready to resolve any problem or query you may have.
You can report any complaint or problem you may encounter regarding our services by calling 2106179177 or sending an email to info@christou1910.com or in person at our physical store. Please visit our physical store (Delfon 20, Marousi – Athens, PC 15125) if you need product repair or for any matter concerning the product warranty provided by the supplier, as per law.
The company assures that it provides consumers and website users with the possibility of secure transactions.
All payments made by card on the website are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its designated recipient, who will be able to decode it using the appropriate key.
2. LIABILITY AND RELATED MATTERS
The Company declares that it is not liable for any damage to the counterparty or a third party caused by the counterparty's illegal behavior, provided it fulfills its own obligations. Third parties who are objectively liable, exercising parental care or custody of children, judicial guardians and guardians of minors, those who have appointed another, all listed by way of example, not limitation, as well as any third party bound by law or by contract with our online store, are not exempt from the obligation to reciprocate and possibly compensate the store solely on the grounds that the directly contracting party with our store acted unlawfully or without their consent. The Company is not obliged to know the truth of the information provided by the user and considers the provider of personal data to be the actual subject thereof. In the contract with the Company, the use by the counterparty of the option that provides for payment of the order by credit card and the subsequent provision of the details of the legal owner of the credit card, binds the legal owner of the credit card, regardless of the person using the credit card and providing the requested details, therefore the consent of the legal owner to have their credit card lawfully and permissibly charged with the sale price is irrefutably presumed. The illegal or unauthorized use of a credit card by its legal owner for the contract with our online store does not relieve the legal owner of the obligations arising from this contract, nor of any claims of our Company for compensation for illegal acts or omissions by the credit card user.
Entry to the website www.christou1910.com, using the personal codes that a member set during their registration, constitutes a presumption of the identity of the person entering, in the sense that the use of the codes is in all cases considered to have been made by the member to whom these codes correspond. Consequently, the activity developed by the user after their entry and during their stay in the online store fully binds the holder of the codes, whether it was this person who entered and used the services of the online store or anyone else who used these codes with or without the consent/approval of the code holder. Therefore, the registered members of our online store bear sole responsibility for the security of their codes and for any damage caused to the Company, to them, and to any third party due to unauthorized use.
For these reasons, our members must not disclose their personal access codes to the online store to third parties and must log out of their account after completing their order/browsing, especially in cases where they have logged in from a third party's computer or their personal computer is accessible to third parties. Our members are advised to inform us immediately in case of loss, leakage, interception and/or illegal use of their codes by an unauthorized person, so that we can assist them in recovering/changing their codes and protecting them and their personal data.
Our Company is solely responsible for the information it provides on this website, provided it is obliged and able, according to the provisions of the law, to know its accuracy and legality, and subject to any typographical errors or minor similar omissions. The Company diligently checks the information it provides to its visitors, adhering to the general obligation of control and care for the content of this website. According to the provisions of current legislation applicable to liability issues for information society service providers, our Company is exempt from liability for content that third parties may publish on this website, inasmuch as it fulfills the obligations of care and control provided by law.
Our Company is not liable for deficiencies in product availability due to force majeure, weather conditions, fire, supplier strikes, illegal behavior of third parties, and generally reasons not attributable to the Company's fault. Our Company is obliged to deliver the ordered products with the agreed characteristics and
without actual defects (Civil Code 534 et seq.).
Our Company is not liable for any temporary or permanent inability to provide its services and for delays in accepting and executing orders and delivering ordered products due to reasons not attributable to its fault, such as, for example, force majeure, extreme weather conditions, natural disasters, emergencies, strikes, fire, malfunctions of cooperating courier companies, accidental deterioration or destruction of products before delivery to the user and after they are dispatched, illegal interventions by the counterparty or a third party, malfunction of the Online Payment Processing Provider (Bank) or the hosting service provider (Host Provider) or the Internet service provider (ISP) or the access service provider (Access Provider) or the user's terminal equipment, incorrect provision of information by the user, and generally for any incident that prevents the smooth fulfillment of its contractual obligations. The Company's liability is limited to its contractual obligations with the consumer and it will make every possible effort to respond to them within a reasonable time.
Our Company is not liable for poor condition of the delivered products if this is not due to negligent storage of the products by our Company and if all preventive measures that our Company should have taken were taken.
Our Company is not responsible for side effects and damages from the use of ordered products that are due to incorrect product selection by the user, careless or incorrect use of the products, or to the fault of the manufacturer, such as manufacturing defects, incomplete information or instructions accompanying the products, manufacturing quality, material safety, and actual defects.
The Company's liability in the event of a defective product is limited to the obligation to replace it, provided the conditions of the law are met and the terms of the Company's return policy are adhered to.
Our Company declares that it diligently monitors the security level of its offered services in the electronic environment, using programs against the spread of viruses and malicious software. Visitors are advised, when browsing this website, to use antivirus software, Trojan horses, time bombs, etc.
Our Company is not liable for any damages to the user's devices (hardware), programs (software) and user data, as well as for any other type of damage to the user or a third party, arising from the risks described above, provided it fulfills its legal obligations of care and takes the necessary security measures and prevents damages.
The Company diligently checks the information it provides to its visitors in accordance with the law. However, human errors, network malfunctions or company computer systems that may affect the correct provision of information to consumers regarding product prices, availability or characteristics cannot be excluded. We advise visitors-users of the website www.christou1910.com, if they notice any incorrect information (e.g. unusually high or low price of a product), before placing an order, to contact customer service at tel. 2106179177 or by e-mail at info@christou1910.com, for immediate correction of the error, clarification of the price and product characteristics, and more effective provision of our services to the consumer public. The Company reserves the right not to execute an order, even a confirmed one, if the characteristics (price, properties) of the products included in the order do not correspond to reality and the Company's price lists, i.e., it is a case of erroneous entry.
Our Company is not responsible for the content of websites to which our visitors are referred by legally placed links (hyperlinks), frames, etc. on this website. Our Company is not liable for any damage to the user from the risks of the previous paragraph and any other harmful
behavior and practice, if these occur in the electronic environment of a banking institution, an advertised entity on this website or a cooperating courier company, etc., even if the referral to these websites is made by a "hyperlink" link on this website, an advertising "banner", etc. The owners, administrators and beneficiaries of these websites are solely responsible for the content, information, visitor safety and personal data protection, and the quality of the services provided, which the user visits at their own risk.
In disputes that may arise from transactional relations of the online store, www.christou1910.com, the applicable law, according to the online store's turnover, the geographical determination of potential consumers, the place of permanent establishment, operation and economic activity of the store and its country of origin, subject to the exceptions of consumer protection law and other legal criteria and distinctions, is the law of the Greek state, including the generally accepted rules of International Law, as well as International Conventions, which, from their ratification by law and their entry into force according to the terms of each, constitute an integral part of internal Greek law and prevail over any other conflicting legal provision (Article 28, par. 1, Constitution 1975/1986/2001). The applicable law governs, among other things, the undertaking and exercise of the relevant activity as well as the quality and content of the services provided, the product specifications, and disputes arising from the contract or the law. For the resolution of disputes arising from contracts for the provision of services and products of the Company to consumers and the general use of the online store's services, and subject to the provisions of Article 11 of Law 2251/94, the Greek Courts are competent, and the Courts of Athens are geographically competent.
For any dispute arising with our online store, in distance contracts, you are offered the possibility of online dispute resolution. The above possibility of out-of-court dispute resolution is provided to consumers residing in the European Union, for both domestic and cross-border transactions. To activate the process, please visit the website of the European Alternative Dispute Resolution Body: http://ec.europa.eu/consumers/odr/index_en.htm. The online dispute resolution is undertaken and processed (within 90 days) by the Independent Authority "Consumer Ombudsman" (http://www.synigoroskatanaloti.gr/), which has been certified by the European Commission as a recognized body for out-of-court resolution of consumer disputes.
Please, before contacting the above service, communicate with our online store at tel. 2106179177 or by email at info@christou1910.com, so that we can guide you on the steps you need to follow depending on the problem you are facing.
The information and advice provided by the experienced scientific associates of our online store, on health, prevention, and aesthetics issues, are offered solely for informational purposes and do not in any way replace medical advice, opinions, diagnoses, and prescriptions from professional doctors, medical bodies, and diagnostic centers that the user of our services must seek and follow to address any health problems and daily concerns. The advice and information provided by this website in response to user queries are absolutely valid and reliable, but are given with the reservation of the accuracy, completeness, and truthfulness of the information provided by the user regarding the issue that concerns them, the characteristics of which (information) we are neither able nor obliged to verify.
In the event that the user provides false, inaccurate and/or incomplete information, our Company is relieved of responsibility for the validity of the advice provided to the user and of responsibility for damage to the user from information and/or advice unsuitable for their needs. Users of the website are advised, when entering their personal data in order to receive the information and advice provided by the experienced scientific associates of our online store, on health, prevention and aesthetic issues, to enter their query using a pseudonym.
The Company is neither able nor obliged to examine the validity, truth, completeness, and accuracy of the information, personal and non-personal data provided by users on the online store's website. The Company does not make any corrections or interventions to the data and information that the user provides to the Company in any way, without the user's prior information - consent. Our Company is released from any liability for any damage to the user, legal or contractual obligation towards the user, and any direct or indirect claim by the user or a third party, if the user violates the terms of use and operation of this website, provides false, inaccurate, and incomplete information and data requested and not requested, engages in illegal behavior during their browsing of this website, violates the rules of user conduct, legal or customary, inadequately fulfills their legal and/or contractual obligations through acts or omissions. The user expressly accepts and acknowledges the Company's release, as stated above, and accepts that they bear full responsibility for their actions and the consequent obligations to compensate the injured parties.
Our Company delivers the ordered products to cooperating courier companies for shipment to our customers. Our Company provides the cooperating courier companies with the necessary information to enable the delivery of orders, including the necessary details of the recipient - counterparty. Our Company is released from any liability for any
possible damage to the user or the recipient or a third party that may be caused by the delivery of the ordered products by the cooperating courier companies to a person other than the counterparty, provided that this person resides or works or stays at the user's home or workplace or any other location indicated by the counterparty user of the Company's services as the delivery place of the ordered products and the user accepts and bears the relevant responsibility.
Transfer of risk: In contracts where the supplier sends the products to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer, other than the carrier, has acquired physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier, if the carrier has been commissioned by the consumer to transport the goods and this choice was not offered by the supplier, subject to the consumer's rights against the carrier (Article 4d of Law 2251/1994).
Visitors and users of the online store are strictly prohibited from interfering with the form, function, services, content, databases, and any element constituting this website, by using any mechanism, malicious or non-malicious software, electronic or non-electronic process, sending harmful files such as, for example, viruses, spam messages, capable of affecting, damaging, suspending, interrupting, and generally impeding the smooth operation of this website or the connection, access, and use of it by users, and endangering the provision of the services it offers. The Company reserves the right to seek compensation for damages that may be caused to it by illegal behaviors such as those described above, as well as to criminally prosecute the responsible party.
3. INTELLECTUAL PROPERTY AND RELATED MATTERS
Works included on this website christou1910.com, in the form of, for example, text, images, designs, photographs, graphics and logos, animated images (computer animation), software, databases, musical and audiovisual excerpts, advertising films and slogans, which fall within the protective framework of Law 2121/1993, constitute the intellectual property of the Company, subject to the intellectual property rights of third party beneficiaries and are protected according to the relevant provisions of Greek Law. Our Company retains the Intellectual Property of this website and the individual web pages of which it is composed, which are independently protected as original works of artistic design and applied arts, according to the specific conditions of the law, as well as as collections of works (Article 2, Law 2121/1993). Intellectual property rights are acquired primarily without formalities. Furthermore, the web pages of this website are also protected as databases, provided they bear the characteristics of a database. The distinctive features and the distinctive title of the online store and the distinctive features of the products available from the online store, christou1910.com,
are protected by current trademark legislation (Law 2239/1994) according to the specific conditions and definitions of the law.
The distinctive features (from their use or their establishment in transactions) as well as all the content of this website are further protected by the provisions of the law on unfair competition (Law 146/1914). The domain names christou1910.com have been legally assigned by the National Telecommunications and Post Commission (EETT) to our Company, which, among other things, has the exclusive right to use them. Furthermore, the Company prohibits any third party from registering an identical domain name under the specific distinctions and conditions of decision 351/76/20.5.2005 and the law. Our Company also prohibits any third party from using, without the Company's consent, exclusively alphanumeric elements identical to those that constitute the Variable Field of the Domain Name with the .gr extension (christou1910.com) of the Company, for the composition of the Variable Field of another Domain Name with the .gr extension of the same level whose Non-Variable field is identical to the Non-Variable field of the Company's Domain Name, and from using, without the Company's consent, exclusively alphanumeric elements identical to those that constitute the Variable Field of Domain Names with the .gr extension that have been reserved for the Company, for the composition of the Variable Field of another Domain Name with the .gr extension of the same level whose Non-Variable field is identical to the Non-Variable field of the Company's Domain Name (Article 4 para. 3 decision 351/76/20.5.2005).
The registration and direct or indirect, temporary or permanent reproduction of all works in the preceding paragraph by any means and in any form, in whole or in part, and the creation of permanent or temporary copies (subject to Article 28B of Law 2121/1993) are prohibited. Furthermore, reproduction by downloading and storing on the visitor-user's computer, translation, adaptation, arrangement or other transformations, public distribution in any form by sale or otherwise, rental and public lending, public performance, transmission or retransmission to the public by radio and television, by electromagnetic waves or by cables or other material conductors or by any other means, parallel to the earth's surface or via satellites, presentation to the public, wired or wirelessly or by any other means, the import of copies produced abroad without the creator's consent, or, in the case of imports from countries outside the European Community, if the right to import copies into Greece had been contractually retained by the creator. Also prohibited are any form of distortion, truncation or other modification thereof, as well as any infringement of the creator due to the conditions of presentation of the works. The appearance of the above works on the website www.christou1910.com does not constitute in any way a transfer or assignment of license or right to use them.
Specifically for the databases of this website, the temporary or permanent reproduction of databases by any means and in any form, in whole or in part, the translation, adaptation, arrangement and any other transformation of the databases, any form of distribution of the databases or copies thereof to the public, any announcement, display or presentation of the databases to the public, any reproduction, distribution, announcement, display or presentation to the public of the results of the acts of translation, adaptation, arrangement and transformation of the databases are prohibited.
The databases of this website are further protected (regardless of whether said database or its content is protected by intellectual property provisions or other provisions) as a specific right of the database manufacturer under the specific conditions and limitations of the law (Article 45A, Law 2121/1993). The extraction and/or re-utilization of all or a substantial part of the content of the databases, qualitatively or quantitatively evaluated, is prohibited. "Extraction" means the permanent or temporary transfer of all or a substantial part of the content of the databases to another medium by any means or in any form. "Re-utilization" means any form of making available to the public of all or a substantial part of the content of the databases by distributing copies, renting, transmitting by direct communication or in other forms. The repeated and systematic extraction and/or re-utilization of insubstantial parts of the content of the databases is prohibited, if it entails the performance of acts that conflict with the normal exploitation of the databases or unduly prejudice the legitimate interests of the database manufacturer.
According to the definitions of current legislation, the content of this website is also protected from industrial property infringements, which belongs to our Company, subject to the rights of third-party beneficiaries. Deviation from the restrictions of this term, regarding the protection of intellectual property on this website, is allowed only with the written permission of our Company or the copyright holder or after a contract between our Company or the copyright holder and a third party. Legal browsing on the pages of this website and the use of the services it offers, with respect and full observance of the terms of use and operation of this website and current legislation, does not infringe the intellectual property of the Company on the website and its contents.
The creation of links, other than simple links referring to the home page of this website, is permitted only with the consent of the Company. The Company's consent is necessary for the creation of deeper links, which refer to locations on this website, beyond the home page, such as, for example, to products available from the online store christou1910.com. The creators of illegal links are liable and punishable according to the provisions of laws 2121/1993, 146/1914 and 2251/1994, subject to the provisions of Greek legislation that additionally regulate these matters. In the same way, the creation of frames that do not meet the conditions of the above laws and their placement without the written consent of christou1910.com is prohibited.
All links (hyperlinks) included in this website, simple or deeper, of any form, such as, for example, links in the form of advertising icons (banners), links referring to the websites of cooperating courier companies and links referring to secure credit card payment applications, as well as frames, comply with the terms of the law and are placed with the consent of the owners-beneficiaries of the referral websites.
4. PROTECTION OF PERSONAL DATA AND PRIVACY OF VISITORS – USERS
The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Hellenic Data Protection Authority (HDPA).
Our Company diligently monitors legal developments in the field of online personal data protection and promptly adjusts the functions of this website, the software it uses, and the way it provides its services, in order to fully, absolutely, unreservedly, and responsibly ensure the protection of personal data (hereinafter referred to as data) of visitors - users of its online store, christou1910.com. Our Company's primary concern is to provide high-standard services with respect for the rights, fundamental freedoms, privacy, and confidentiality of communication of our website users. Therefore, we take all appropriate and necessary measures within the framework of the law, adopting modern technological procedures, advanced technical equipment, and software.
Visitors and users of the services of this website, during their browsing of its pages, may be asked to voluntarily provide information and data concerning them in order to register for services, receive updates, order products, and enjoy the services offered by the online store christou1910.com.
Personal data includes any information relating to the data subject, with the exceptions provided by law. Data also includes and specifically protects sensitive personal data as defined by law (Article 2, par. 1b, Law 2472/1997). Simple personal data is all non-sensitive data. The processing of personal data of visitors - users, with or without the help of automated methods, consists of any operation or set of operations such as collection, recording, organization, retention or storage, modification, extraction, use, transmission, dissemination or any other form of disposal, association or combination, interconnection, blocking, erasure, destruction (Article 2d, Law
2472/1997). The processing of user data by our Company is confidential. Our Company takes appropriate organizational and technical measures for the security of user data and their protection from accidental or unlawful destruction, accidental loss, alteration, unauthorized dissemination or access, and any other form of unlawful processing.
The Company, acting on the principle of legality, appropriateness, and proportionality, processes user data, which it obtains lawfully and maintains in a file, strictly under the conditions of the law (Article 5 of Law 2472/1997), exclusively and solely with the consent of the user - data subject. The Company declares that it lawfully processes user data that it collects in a fair and lawful manner for specified, clear, and legitimate purposes and which are subject to fair and lawful processing in light of those purposes. Purposes that justify the processing include, among others, the execution of orders from users of this website, the requested user information via newsletter, and the generally more effective provision of the Company's services to them. Our Company lawfully processes and transmits user data to cooperating courier companies, in order to enable the delivery of the ordered products. The processing is limited to the absolutely necessary extent (Article 5, par. 1, Law 3471/2006).
Furthermore, the collected – processed data are relevant, appropriate, and not more than what is required each time in view of the purposes of the processing, and they are accurate and, if necessary, updated (through legal procedures) and kept in a form that permits identification of the data subjects only for the period necessary to fulfill the purposes for which they were collected and processed (Article 4 par. 1 Law 2472/1997). Our Company archives contracts with consumers – users of this website, within institutional frameworks and with the aim of smooth order processing. Consumers can access these if specifically requested.
Unique cases, restrictively enumerated in the law (Article 5 par. 2 Law 2472/1997), in which our Company may process users' simple data without their consent, are the following:
a) The processing is necessary for the performance of a contract to which the data subject is a party or for taking steps at the request of the data subject prior to entering into a contract. b) The processing is necessary for compliance with a legal obligation to which the
controller is subject. c) The processing is necessary to protect the vital interests of the data subject if they are physically or legally incapable of giving their consent. d) The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in a public authority or entrusted to the controller or to a third party to whom the data are disclosed. e) The processing is absolutely necessary for the purposes of the legitimate interests pursued by the controller or by the third party or parties to whom the data are disclosed, and provided that this clearly outweighs the rights and interests of the data subjects and does not prejudice their fundamental freedoms.
Furthermore, data processing by our Company is also permitted when: the user, after being informed about the type of data, the purpose and extent of processing, the recipients or categories of recipients, has given their consent, or the processing is necessary for the performance of a contract to which the user is a contracting party, or for taking steps at the pre-contractual stage, at the subscriber's request, even without the user's consent (Article 5, par. 2 Law 3471/2006). The design and selection of technical means and information systems, as well as equipment for providing our Company's services to users, are based on the primary criterion of processing as little personal data as possible. The permissible storage and processing as described above include, for example, informing the user, processing their order, providing requested services, and any action within the framework of the user's contract with our Company.
Sensitive personal data of users, as described in the law, are not collected by the Company in any case. Exceptionally from this rule, the Company may collect and process sensitive personal data, after permission from the competent Authority and under the strict, restrictively stated conditions in the law (Article 7, Law 2472/1997).
Consent of the data subject is any free, explicit and specific declaration of will, expressed clearly and with full awareness, and with which the data subject, after being previously informed, accepts that personal data concerning them will be processed. This information includes at least the purpose of the processing, the data or categories of data involved in the processing, the recipients or categories of recipients of the personal data, as well as the name, company name and address of the data controller and their representative, if any. Consent can be withdrawn at any time, without retroactive effect (Article 2 ia, Law 2472/1997). A written form is not required for giving consent to the processing of simple user data, therefore consent can also be given electronically, by any appropriate means.
Users of this website, during the data collection stage, are informed in an appropriate and clear manner about the purpose of processing and the recipients of their data. Users enjoy the statutory rights regarding their personal data, including the right to information, access to their data, and objection, according to the specific provisions of the law (Articles 11, 12, 13 respectively, Law 2472/1997). Specifically, objections are addressed in writing to the data controller and must include a request for a specific action, such as correction, temporary non-use, blocking, non-transmission or deletion.
The data controller is obliged to respond in writing to the objections within an exclusive period of fifteen (15) days. To exercise your right to object, you can send a letter to our company at Delfon 20, P.C. 15125 – Marousi.
Visitors-users of the christou1910.com online store, when providing their details in the context of their transactions with the store, member registration, and any other case, are informed, consent to, and accept the processing of their personal data, for the needs of the smooth execution of the transaction and the appropriate provision of the services of this website. The voluntary entry of their personal data by visitors-users of the christou1910.com online store gives our company the right to process this data in order to execute orders and appropriately provide the services requested by users. Visitors-users of the christou1910.com online store, by this entry, provide their legally required consent to the processing of their provided personal data by the Company, within the framework of the law.
Any use of electronic communication services provided through a public communication network and publicly available electronic communication services, as well as related traffic and location data, as defined in the provisions of Article 2 par. 3 of Law 3471/2006, is protected by the confidentiality of communications (Article 4 par. 1 Law 3471/2006). The personal data of users on this website are protected as confidential through appropriate technological means and methods. The lifting of confidentiality is permitted only under the conditions and procedures provided by Article 19 of the Constitution. Visitors, users, and any third natural or legal person or other entity are prohibited from using software to intercept user data maintained by our Company, as well as from storing and processing data – including traffic data – for advertising or other purposes (Article 4, par. 2, Law 3471/2006). Our Company declares that it does not implement any of the above techniques and practices, and any processing of user data is carried out within the strictly defined conditions of the law.
IDENTIFICATION FILES – “COOKIES”
"Cookies" are self-installing text files, with short content, which are permissibly stored on the user's computer when visiting a website. "Cookies" are sent from a website to the user's terminal equipment during their first visit and follow a reverse path during subsequent visits to the same website. "Cookies" originating from this website serve to identify the user and, through statistical data, to improve the website's services to them, such as by providing personalized services. The harmless collection of non-personal information and data for the user
which in no way reveals their identity, contributes to the faster and more efficient operation of our website through statistical evaluations and comparative observations, to the faster processing of user orders, and to the overall optimization of the services of this website. The technical storage of "Cookies" files is permitted with the user's consent, which can be given through appropriate settings in the web browser or through another application, for the purpose of transmitting a communication or providing a service expressly requested by the user (Article 4, par. 5, Law 3471/2006). Any use of "Cookies" for advertising purposes is done within the framework defined by law. The user can delete "Cookies" files from their terminal equipment at any time.
Personal Data
The safeguarding of consumers' Personal Data is our absolute priority. The management and protection of personal data is governed by the terms of this agreement and the relevant provisions of both Greek and European and international law concerning the protection of the individual from the processing of personal data, as well as the Decisions of the Hellenic Data Protection Authority, which we respect and adhere to. Any future change to the above regulatory framework will be subject to this agreement. In order to offer you the best services and facilitate your purchases with product suggestions that suit you, we collect personal data after your express consent and after you have been fully informed of your rights, as provided in Articles 11, 12 and 13 of Law 2472/1997 and in corresponding provisions of Regulation 679/2016 GDPR. Personal data are details that can be used to identify or communicate with an individual, as well as other details concerning that individual. The personal data collected by us are limited to [list all Personal Data you collect, e.g., Name, Surname, Address, email, etc.] in combination with your shopping cart. You hereby give your express consent to the collection and processing of your above personal data, without which we cannot offer you our services, and you can revoke or modify it at any time (Article 2 para. 1a of Law 2472/1997 and Article 7 of Regulation 679/2016). We reserve the right to change the terms of personal data protection without notice, in accordance with the current regulatory framework. Please check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications.
5. ADVERTISING AND COMMERCIAL COMMUNICATION
Our online store's website may include advertisements in any form, such as, for example, advertising banners, text links, and frames. Our Company respects the provisions of current legislation regarding unfair competition and consumer protection.
(Laws 146/1914 and 2251/1994). Specifically, we refrain from unfair commercial practices, respecting the laws governing the operation of our online store, acting with professional conscientiousness, following the codes of conduct that bind our commercial activity, with the motivation of excellent customer service through advanced technology services in a friendly and easy-to-use environment. Adhering to high standards of professional integrity, we refrain from aggressive commercial practices. We provide our potential customer with all essential information about our products, full information about their rights as a consumer, and comprehensive information about the general and individual terms of transactions in order to make an informed decision before contracting with our online store. Furthermore, we refrain from aggressive commercial practices in promoting our products, fully respecting the freedom of choice of our potential customers, ensuring their full information about their rights, whether by law or by our mutual agreement.
Offers, discounts and gifts, advertising competitions and games, to the extent permitted by current law (unfair competition and consumer protection), are clearly identifiable, access to the terms under which one can benefit from offers or participate in competitions is easy, and the terms are presented clearly and precisely. Furthermore, the provision of samples and gifts for advertising purposes, without prior order, is conducted legally in a fair manner and with respect to current law (Article 4 par. 5 section b' Law 2251/1994). Promotional activities conducted with a gift offer are valid until stocks and gifts run out. Our online store, with respect for your privacy, will never send you unsolicited electronic mail (via advertising email messages - spamming). Visitors/customers of the online store christou1910.com accept to receive free messages with advertising content and messages informing them about online store offers, discounts and competitions if they subscribe to the online store's Newsletter or after a transaction with the online store, and they are given the opportunity to object, easily and free of charge.
Our Company, in its general use of commercial communications from the online store, respects the professional rules governing the independence, dignity and ethics of the profession, professional secrecy, honesty towards customers and colleagues, and codes of conduct (Article 7 PD 131/2003).
6. CUSTOMS CLAUSE
The consumer is obliged to diligently inform themselves about the conditions and specifications required by the legislation of their country of residence or domicile, so that the products ordered from our online store ensure their unimpeded journey from our store to the consumer recipient.
For the necessary specifications, the consumer is informed by the competent Authorities of the country of delivery of the products.
Specifically, the products must meet certain customs requirements, conditions, and restrictions for import into the country of destination, such as composition specifications, restrictions on type, weight, dimensions, requirements for necessary accompanying documents, manuals, etc. The consumer must confirm that the products they order from our online store meet these specifications.
The consumer can obtain information about the characteristics of our store's products either by contacting the product manufacturer, or our online store, or by any other appropriate means. If they find that the products do not meet the necessary specifications for import into the country of destination, they must refrain from ordering, otherwise they will be charged with any related costs that may arise. Specifically, the consumer will bear any costs arising from the refusal of the Authorities of the country of destination to allow the product to enter its territory, whether it is the cost of shipping and returning the product to our online store, or the cost of storage or necessary handling, or additional duties or legally imposed fines due to the products' non-compliance with legal specifications.
